Questions regarding restrictions for checked and carry on baggage, persons with disabilities and medical conditions, pets or film please visit the website of the Transportation and Security Administration (TSA).
Your knowledge of the procedures, and observance of the tips and recommendations, will help you move through the security checkpoint quickly and efficiently.
If you have any questions while at the airport, ask for the TSA screening supervisor. You may also call the Contact Center toll-free at 1-866-289-9673 Monday - Friday between 8 a.m. - 6 p.m. (24 hour voicemail).
You may also contact using their contact page.
Visit the TSA website for questions and information regarding:
- Restricted items
- Suitcase Locks
- Persons traveling with disabilities and/or prescribed medication
- Items missing or damaged at the security checkpoint
Airport Arrival Times
Passengers should plan to arrive at the airport and allow themselves adequate time for check in, security screening, and food/beverage or merchandise purchases - and be at the gate no less than 30 minutes before scheduled flight departure.
Wait times at the screening checkpoint vary throughout the day. The busiest times, and longest delays, usually occur during the early morning hours (6:00 a.m. - 9:00 a.m.) as well as the days before and after holidays. However, delays may occur at any time and travelers are advised to allow for no less than 30 minutes to clear Airside screening on non-peak times and 60 minutes during peak times.
Passengers requiring special assistance
The Airside (gate area) is restricted to Ticketed Passengers only. Guests meeting an arriving passenger requiring special assistance must proceed to the airline ticket counter to obtain a "Gate Pass". Gate passes will allow one adult to accompany a disabled passenger or minor traveling alone to the gate, or meet them upon arrival.